Frequently asked questions:
HOW LONG WILL DELIVERY TAKE?
Region | Order processing time | Delivery time |
Estonia | 1-7 business days | 2-3 business day |
Rest of Europe | 1-7 business days | 5-14 business days |
Rest of the world | 1-7 business days | 7-28 business days |
Above is the usual delivery times, exceptions may occur due to stock availability or the length of the postal service. If the difference is more than 5 business days we will contact you.
If you are in a hurry to get the product and you would like to be sure that the product would reach you in time, please contact use via front@front.ee of call us +372 53542921 or +372 56643595. We will do our best to fulfill your wish.
DOES THE ONLINE STORE OFFER ALL OF FRONT’s JEWELLERY?
No, we also do custom works like wedding rings, engagement rings or other custom-made jewellery. So if You have in mind something you didn’t find on our online store feel free to contact us by front@front.ee or call us +372 53542921 or +372 5664395. We’ll be happy to make you one-of-a-kind pieces.
Take a look at www.front.ee/jewellery to also see examples of the custom-made jewellery made by us.
Also you can find tryout pieces or limited jewellery collections at our studio (Pärnu mnt 154, Tallinn), just call us in advance if you’d like to come by.
CAN I RETURN THE PURCHASED ITEM?
Yes, you have the right to return the items within 14 days from the receipt of goods. You can find the conditions of returns under the page Terms and Conditions. If you have any hesitations concerning the jewellery, contact us and we’ll do our best to help you.
WHAT IF THE ITEM I WOULD LIKE TO PURCHASE IS OUT OF STOCK?
If the item You’d wish to have is marked “out of stock” You can still contact us at front@front.ee or call us +372 53542921 or +372 56643595. We’ll do our best to fulfill Your wish.
DO YOU OFFER GIFT WRAPPING?
All the items come in a gift box and a card telling who we are. If you wish to add gift bag or something even more special, write to us at front@front.ee.
DO YOU ALSO TAKE CUSTOM ORDERS (WEDDING RINGS / ENGAGEMENT RINGS / ETC)?
Yes, we also do custom works like wedding rings, engagement rings or other custom-made jewellery. So if You have in mind something you didn’t find on our online store feel free to contact us by front@front.ee or call us +372 53542921 or +372 5664395. We’ll be happy to make you one-of-a-kind pieces.
Take a look at www.front.ee/jewellery to also see examples of the custom-made jewellery made by us.